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​Spotify is hiring a CRM & Retention Associate for the Soundtrap hub​

What you’ll do

We are seeking a CRM & Retention Associate to work closely with our CRM & Retention Manager to develop and execute Soundtrap marketing campaigns through CRM channels. The goal is to drive engagement, conversion and retention through email marketing, push notifications and other owned channels. 

That means:

  • Manage CRM campaigns from start to finish, including planning, testing, evaluating and reporting. 
  • Plan the development and constant optimization of CRM campaigns.
  • Implement A/B testing methodologies (content, offers, audience segments, subject lines etc) on campaigns to improve success metrics.
  • Work closely with our Brand & Communications team to manage the content creation process.
Who you are

You have a have a strong interest in content marketing and have a natural talent for writing clear and effective messages, whatever the subject. 

You’re highly organized and execute campaigns fast and flawlessly with a great attention to detail. 

You love metrics and consider it your calling to increase retention and to get our users deeply engaged with our product. 

Further experience:

  • Bachelor’s Degree or a similar degree.
  • 1-3 years of relevant professional experience from online subscription business.
  • Experience of working with CRM marketing tools and systems for delivering on other digital channels (e.g. in-app notifications) including solid understanding of deliverability optimization.
  • Proven experience developing cross-channel marketing plans with quantifiable impact.
  • You have planned and executed high-volume campaigns.
  • Experience with briefing and coordinating the work of creative teams as well as possessing core skills (e.g. copywriting, basic HTML editing, Photoshop skills).
  • A/B testing as a natural part of measuring the impact of a campaign.
  • A working knowledge of Google Analytics and Excel. 
  • Native English proficiency.

Please send your resume and cover letter in English as soon as possible by clicking https://app.jobvite.com/j?aj=omitafw1&s=Soundtrap Please be mindful to use the link and not the apply button.

Due to vacation times, you may not hear back until mid/end August but rest assured your application will be handled as soon as possible.

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music.



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